Shipping policy

Welcome to JeenyExpress.com. We are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment is successfully received.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

Estimated Delivery Times

United States

Standard Shipping: 5–10 business days

United Kingdom

Standard Shipping: 4–8 business days

Europe

Standard Shipping: 5–10 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

We may occasionally offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor your shipment.

Customs, Duties & Taxes

For international orders, customs duties, VAT, import taxes, or other fees may apply depending on your country's regulations.

These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

JeenyExpress.com is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of:

The damaged item
The packaging
Your order number

We will review your request and provide an appropriate solution.

Contact Us

If you have any questions about shipping, please contact us:

JeenyExpress.com

Email: support@jeenyexpress.com

Website: https://jeenyexpress.com